Grayson County residents may soon be able to request copies of vital records from the county clerk's office online.
Commissioners are scheduled to vote Tuesday, Oct. 13, on an agreement with Permitium, LLC for its VitalDirector software, which the agenda describes as a way to request copies of vital records through the County Clerk's Office. The court meets at 10 a.m. at the courthouse, 100 W. Houston St. in Sherman.
Who pays
The order form in the meeting packet sets a one-year term from Nov. 1, 2026, through Oct. 31, 2027, and lists the county's own cost as zero. Permitium's $1,750 standard setup and onboarding charge is discounted 100%.
Instead, the person ordering a record would pay a $7 service fee on each transaction. Orders that use the company's VitalVerify identity check carry another $1. Card processing charges of 30 cents plus 3.3% of the transaction would also be passed along to the requester, according to the terms.
Permitium would host and secure the online ordering site, handle the payments and send the county a monthly statement by the 25th of the following month. The draft agreement requires the company to follow Texas law on the confidentiality of vital records, keep requesters' personal and payment data secure, and make the public ordering site meet accessibility standards.
The packet does not list which kinds of records would be available online, and it does not say whether in-person and mail requests would change. Records would still come from the County Clerk's Office.
